Since I wanted to put on a good training I tried to find some good tips.

What started the whole thing off was when I pushed out the DumpsterAlwaysOn setting to allow our users to recover even their hard deleted emails.

This is done by creating an .ADM, opening up group policy editor, adding an admin template, IN ORDER TO SEE IT YOU MUST GO TO VIEW, FILTERING, and uncheck the Only show policy settings that can be fully managed!

Here is the .ADM

CLASS MACHINE
CATEGORY “[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options]”
KEYNAME “SOFTWARE\Microsoft\Exchange\Client\Options”
POLICY “DumpsterAlwaysOn”
PART “DumpsterAlwaysOn” NUMERIC
VALUENAME “DumpsterAlwaysOn”
DEFAULT 1
END PART
END POLICY
END CATEGORY
CLASS USER

Then they can recover it by going to Recover Deleted Items (of course based on their exchange policy)

http://www.msexchange.org/tutorials/MF022.html

The next useful thing I covered was deleting invalid e-mail addresses from the Autocomplete List.

http://email.about.com/od/outlooktips/qt/et_del_autocomp.htm

I showed them how you should not trust an email as a ‘real’ document because of how easy it is to edit them….

http://email.about.com/od/outlooktips/qt/et_edit_receive.htm

The next was adding the back button to Outlook

http://blogs.msdn.com/justsean/archive/2008/08/09/stupid-outlook-tricks-the-back-button.aspx

And then I explored using Xobni a very useful outlook addon.