This happens to our users on occasion, and after a little searching ran across this article!
It actually does the trick!
- Go to Run and type regedit
- Now navigate to this path –HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
- You would find a key named DeskHtmlVersion
- Right click the key and select Modify
- Under the label Base, select the radio button Decimal
- Change Value data to 0
- Click OK