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HP MFP Digital Sending Software 4 – Unable to retrieve the necessary data from the mfp

This is annoying

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=80460&prodTypeId=18964&objectID=c01572762

The fix for me as noted at the very bottom of the page…. is to install KB936181

My question to you is if its the most common cause of this error why the heck is it located at the bottom of the page in really small writing????? Anyways….

DSS 4.11 and later revisions require the following patch to be installed on the server:
“Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)�?
NOTE: The absence of this patch is the most common cause of this error.
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One Response

  1. Didn’t work for me.
    9100C, DDS 4.14.3, Windows Server 2003 SP2

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